Humboldt County residents are reporting an increase in scam telephone calls claiming to be Pacific Gasoline and Electric Company (PG&E) and threatening to shut off energy if a cost isn’t made.
The Humboldt County Sheriff’s Office has obtained multiple experiences regarding scammers requesting cost on previous due utility bills instantly, threatening to shut off energy inside forty five minutes if cost shouldn’t be made. The scammers might request payment in a selection of the way including by debit card or by wiring cash.
In line with PG&E, scams claiming to be from their organization have reportedly turn out to be extra refined, with scammers together with specific names of shoppers, and in some circumstances, guessing general dollar amounts owed. They are also disguising their true telephone numbers with a caller ID that says “PG&E” or “Pacific Gasoline & Electric.”
PG&E gives the next tips to assist protect clients from all types of potential scams:
– PG&E’s Credit Department will not ask for personal data or a bank card number over the telephone. Anybody who has obtained such a telephone call and supplied bank card or checking account data should report it instantly to their bank card firm or financial institution and law enforcement.
– Different types of scams that can affect customers embrace online “phishing” where scammers search personal or monetary info, as well as in-individual scams the place scammers pose as an electric or gas worker.
– Prospects with concerns concerning the legitimacy of a call about a previous due invoice, service request or request for personal information are encouraged to name PG&E at 1-800-743-5000.
– Clients ought to always ask to see identification earlier than allowing anyone claiming to be a PG&E consultant inside their house. PG&E staff always carry their identification. Are prepared to indicate it to you.
– If you’re feeling threatened in any way, notify local law enforcement instantly.